Turnbull & Asser Reviews

Turnbull & Asser has an overall rating of 1.3 based on 12 reviews. Customer feedback on Turnbull & Asser is mixed.

1.3/5.0

12 reviews

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All Turnbull & Asser Reviews (12)
charleskilpatrick9610
May 21, 2026
"Not a Great Visit"
I walked in hoping it would be a quick, normal shop visit, but it felt like nobody even noticed I was there. I kept thinking, “Okay... maybe someone will help in a minute,” but that minute never really came. It just left a bad impression, and I don’t see myself going back.
MinnieBullock
April 29, 2026
"Expected a lot more for the price"
I bought a shirt from Turnbull & Asser and, to be honest, I really thought it was going to feel more premium considering what it cost.

The fabric felt thinner than I expected, and after the first wash the collar and cuffs already seemed to lose their shape a bit. I also noticed a few loose threads, which made me wonder if maybe their quality control has slipped lately, though obviously I can’t say for sure.
Maybe I just got a bad one, but the whole thing felt overpriced for what I received. I was hoping to love it, but I don’t think I’d buy from them again.
Francis.connolly
April 14, 2026
"Exchanging a shirt was way more hassle than it should’ve been"
I tried to exchange a shirt, and the whole process was just frustrating. The emails came slowly, the instructions weren’t clear, and I kept having to double-check what I was supposed to do next. Even the return itself took ages to get sorted. For something as simple as swapping one shirt, it felt like way too much effort. i don’t think I’ll be ordering again.
Bernard_nichols86
April 11, 2026
"My bespoke suit didn’t fit as expected"
I was really hoping for a great fit since it was a bespoke suit, but mine just didn’t feel right on me. The fit was noticeably off, and I left feeling disappointed with the overall result
DAY
March 01, 2026
"I definitely wouldn’t order from here again..."
I definitely wouldn’t order from here again. The wording on the site made it sound like I was getting something different than what actually showed up, which felt misleading. Overall, it was a frustrating online shopping experience and not worth the hassle.
dalekostura2572
February 22, 2026
"Nice shirts, but a little pricey"
I liked the shirts overall, the quality seems good and they look nice. I just felt like they were a bit too expensive for what you get. Has anyone else felt the same way about the price?
SMITH
February 22, 2026
"I really wanted to like this shirt..."
I really wanted to like this shirt, especially for what it cost, but I’m not impressed. After just a couple wears, the stitching already looked uneven and the seams weren’t sitting right. The collar was also stiff, but not in a structured, nice way, just uncomfortable. Maybe I got a bad one, but for the price, I expected way better craftsmanship. Like, make it make sense.
johndejardin2285
February 18, 2026
"Looked better online than it felt in person"
I really liked how this shirt looked when I saw it online, so I was excited to get it. At first, it seemed decent, but after just one wash the fabric felt thin and kind of rough. For the price, I expected better quality. I’ve bought from them before and thought this would be nicer, so I’m disappointed.
grace.Binkley
January 20, 2026
"Delivery took longer than I expected"
The product was fine, but the shipping was slower than I thought it would be. I wasn’t expecting it to turn into such a little stress, especially since I kept wondering when it was actually going to show up
corneliusfalcon6567
January 15, 2026
"Just feels too old-fashioned"
I was hoping to find at least a few pieces I’d be excited to wear, but everything felt dated and stiff. It’s not even about that “classic” style being bad, it just didn’t feel fresh or like something I’d actually reach for.
Horace.thomas
January 04, 2026
"Sizing was Way off for me"
I ordered my usual size from Turnbull & Asser and the fit was just weird. It was tight across the chest, but then kinda loose around the waist, and the sleeves were too long too. For something at this price, I really expected the sizing to be better. The return process was annoying as well, so yeah, not Super happy with it
hello_amanda349
December 29, 2025
"Pretty disappointing customer service"
I was disappointed with the support I got. Like, I reached out hoping they could actually help me, but the person I spoke with came across as kind of rude and, yeah, not very helpful at all. It just felt like they didn’t really want to deal with my issue.
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